Effective Date: November 29, 2024
At MatchFilipina.ca, we are dedicated to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.MatchFilipina.ca or engage with our services, including matchmaking and immigration support. Please read this policy carefully to understand our practices regarding your personal data.
1. Information We Collect
We collect and process the following types of data:
- Personal Identification Information: Name, email address, phone number, and postal address.
- Demographic Information: Age, gender, preferences, and interests.
- Profile Information: Photos, bios, and details about your match preferences and relationship goals.
- Financial Information: Payment details for services, including membership and immigration support fees, billing address, and other payment-related data.
- Technical Data: IP address, browser type, operating system, and website usage statistics.
- Usage Data: Information about how you interact with our website and services.
2. How We Use Your Information
Your information is used to:
- Provide and maintain our services, including matchmaking and immigration support.
- Personalize your experience and deliver tailored content and matches.
- Communicate updates, promotions, and important service information.
- Enhance our services through usage analysis and trend insights.
- Comply with legal requirements and ensure service integrity.
3. Sharing Your Information
Your personal data is not sold or traded. We may share your information in the following situations:
- With Your Consent: When you explicitly allow us to share your data.
- Service Providers: For payment processing, communication delivery, and customer support.
- Legal Requirements: To comply with laws or protect our rights and users' safety.
4. Security of Your Information
We use advanced technical, administrative, and physical measures to secure your data. However, no method of data transmission or storage is completely foolproof, and we cannot guarantee absolute security.
5. Your Data Protection Rights
Depending on your location, you may have the following rights:
- Access: Request a copy of your personal data.
- Rectification: Update inaccurate or incomplete information.
- Erasure: Request deletion of your personal data.
- Restrict Processing: Limit how we use your data.
- Data Portability: Transfer your data to another organization.
- Object to Processing: Decline certain uses of your personal data.
To exercise these rights, contact us at connect@MatchFilipina.ca.
6. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience and analyze site performance. You can disable cookies via your browser settings, though this may affect functionality.
7. Fee-Based Services
Initial Membership Fee
Covers:
- A personalized consultation to understand your values, preferences, and relationship goals.
- A professionally crafted personal profile showcasing your unique qualities.
- Expert matchmaking services tailored to find compatible matches.
Profile Selection Fee
Covers:
- Curated matches selected based on compatibility.
- Coordination of interviews with five selected profiles for seamless introductions.
- Post-interview feedback and refinement of future matches.
This fee is applied once you select five profiles for interviews.
Spousal Sponsorship Assistance
Covers:
- Referral to trusted Regulated Canadian Immigration Consultants (RCICs) for professional guidance.
- Step-by-step support in completing and submitting spousal sponsorship applications.
- Assistance with organizing required documents for immigration compliance.
Note: Fees do not include government charges for immigration applications.
8. Changes to This Privacy Policy
We may update this policy as needed. Revisions will be posted on this page with the updated "Effective Date." Regular reviews are encouraged to stay informed.
9. Contact Us
If you have questions about this Privacy Policy, reach us at:
By using our services, you agree to this Privacy Policy. Your trust is our priority, and we are committed to safeguarding your personal information.